Contact Kredly

Need help with your account, credits, offerwall rewards, billing, payments, safety, or privacy requests? Contact Kredly support using the information below.

Business information

Business name: Kredly Dating

Website: https://www.kredlydating.com

Kredly is a non-adult online dating and social connection platform designed to help adults create profiles, discover matches, and message using credits.

Email support

Support: support@kredlydating.com

For account support, billing questions, refund requests, credit questions, offerwall reward questions, safety reports, or privacy requests, please contact support by email.

What to include

  • Your account email
  • Your user ID, if you have it
  • The page or feature you need help with
  • The offer provider name, if your question is about earned credits
  • Transaction, payment, or external ID, if relevant
  • Screenshots of the issue, if helpful

Billing and refund support

For billing questions, payment questions, or refund requests, contact support@kredlydating.com and include your account email, the date of the transaction, the amount, and any payment or transaction ID available.

Credit and offer support

If completed offerwall credits do not appear right away, include the provider name, reward amount, completion time, and any transaction ID shown by the provider. Some rewards may take extra time to confirm.

Safety and privacy

For safety reports, account access issues, payment questions, or privacy requests, include enough detail for support to find your account and review the issue.

Content and safety policy

Kredly is intended only for lawful dating and social connection between adults. Kredly does not allow adult content, nudity, pornography, escort services, prostitution, sexual services, paid arrangements, illegal activity, explicit content, harassment, threats, scams, impersonation, or content that violates our community standards.